Refund policy

We accept returns and exchanges within 14 days of delivery. Items must be unworn, in original condition, and in original packaging. 

Exchanges One-time size exchange allowed within 14 days. Customer covers return shipping; we cover re-shipment.

Refunds Approved refunds are processed to your original payment method within 5–10 business days. Original shipping fees are non-refundable.

Defective or Incorrect Items Contact us immediately — we'll cover all shipping and prioritize resolution.

To initiate a return or exchange, email us at craftsmanfootwear@gmail.com with your order number.